Privacy Policy

Kiki Privacy Policy

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1. Introduction 

• Kiki respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from), and tell you about your privacy rights and how the law protects you.

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2. What data do we collect? 

• We collect and process the following data:

  • Personal data that you provide while setting up an account with us, such as your name, email address, and phone number.

  • Transactional data, including details about your purchases and payments. We use PayPal and Stripe for transactions, which are subject to their respective privacy policies.

  • Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Data that you provide when you participate in a survey or sign up for our newsletters.

  • Any personal data that you provide while contacting our customer service.

  • Data about your preferences and interests based on your online behavior on our website, which we gather through the use of cookies. You can manage your preferences for cookies in your browser settings.

 

3. How do we obtain your consent? 

• When you provide us with personal information to create an account, complete a transaction, verify your credit card, place an order, or arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for secondary reasons, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. You can withdraw your consent at any time by contacting us at support@kiki.net.au.

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4. Disclosure of personal information 

• We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

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5. Third-party services 

• Our website is hosted on Wix.com, which provides us with the platform to sell our products to you. Your data is stored through Wix's secure databases and the general Wix application. They store your data on a secure server behind a firewall. Payment transactions are processed through either PayPal or Stripe, which both use industry-standard security systems.

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6. Security 

• To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

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7. Cookies 

• We use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. You can choose to turn off all cookies in your computer’s settings.

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8. Age of Consent 

• By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

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9. Changes to this Privacy Policy 

• We review and update our Privacy Policy on an annual basis. Changes and clarifications will take effect immediately upon their posting on the website.

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10.Handling personal data from different jurisdictions 

• We handle data from different jurisdictions in accordance with their local laws, as well as with international data protection standards.

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11. Accessing, correcting, or deleting personal data 

• You can access, correct, or delete your personal data by accessing the 'My Account' page on our website.

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12. Marketing communications 

• We may send you emails about our store, new products, and other updates. You can choose to opt-out from receiving marketing communications from us at any time by clicking on the unsubscribe link at the bottom of any of our emails.

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13. Data retention 

• We will retain your personal data only for as long as necessary for the purposes we have set out in this policy or to comply with our legal obligations, resolve disputes, or enforce our legal agreements and policies.

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14. Data transfer over the internet 

• We employ strong encryption technologies, such as SSL or TLS, to protect your data during transmission from your devices to our servers.

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15. Secure payment transactions 

• We use third-party payment processors like Stripe and PayPal to handle all our online transactions. They employ robust security measures, ensuring the secure handling of credit card information.

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16. Third-party websites 

• Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

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17. Data privacy complaints 

• If you have any concerns or complaints about how your personal data has been handled, please reach out to our Privacy Officer at support@kiki.net.au

 

18. What is Kiki's cookie policy?

Our website uses cookies to provide you with a better user experience. Cookies are small text files that are stored on your device when you visit a website. These cookies allow us to recognize you when you return to our website and remember your preferences, thereby improving your user experience.

There are different types of cookies:

• Session Cookies: These are temporary and are deleted when you close your browser.

• Persistent Cookies: These remain in your browser's cookie file until you delete them or they expire.

• Third-Party Cookies: These are set by third-party services that we use for analytics and other services.

You can manage your cookie preferences in your browser settings. If you decide to disable cookies, please note that you may not be able to use all the features on our website.

We may use cookies for various purposes:

• To improve the performance of our website by understanding which parts work well and which don't.

• To deliver relevant online advertising to you both on our website and elsewhere. This is sometimes done by combining data that we already have about you with the data collected through Cookies. These Cookies are placed by us and selected third parties and enable adverts to be presented to you on our and third party websites.

• To measure how effective our online advertising and marketing communications are.

• To enable us to collect information about how you and other people use our website.

• To improve your experience on our website, for example we use Cookies to remember the products you’ve put in your basket and to personalize your experience.

We'll ask for your consent to use cookies when you first visit our website. You can withdraw this consent at any time by disabling cookies in your browser.

Please note that third-party services, such as analytics or social media platforms, may also use cookies that are not under our control. We recommend that you check the privacy policies of these third parties before providing any personal information to them.

This cookie policy is part of our broader Privacy Policy. By using our website, you agree to the use of cookies and similar technologies as described in this policy. If you do not agree to such use, please refrain from using the website.

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19. Children's Privacy: 

If your website is not intended for children, make it clear in your Privacy Policy. Under regulations like the Children’s Online Privacy Protection Act (COPPA) in the U.S., it's crucial to state that your website is not intended for children under 13, and you do not knowingly collect data relating to children.