KIKI Legal

Terms & Conditions

These terms govern use of our website, orders, and account services. By using Kiki, you agree to these conditions.

1. Introduction

By accessing or using Kiki, you accept these Terms and Conditions. Kiki is intended for adults. If you are under the legal age in your jurisdiction, you may not use this website without a parent or guardian.

We may update these terms from time to time. Continued use after updates means you accept the revised terms.

2. Eligibility and Accounts

You must be at least 18 years old, or the age of majority in your jurisdiction.
You must provide accurate account and payment details.
You are responsible for all activity under your account credentials.
We may suspend or terminate accounts that breach these terms.

3. Online Store Access

Product displays, descriptions, and pricing are provided in good faith. We do not guarantee every display detail is error-free across all devices.

Prices are shown in AUD unless otherwise stated and may change without notice before purchase completion.

4. Accuracy of Information

We aim for accurate, complete, and current information but cannot guarantee all content is always free from error, omission, or delay.

5. Products and Services

Product availability can change at any time. Certain products may have limited quantities and are subject to applicable return and exchange conditions.

6. Health and Safety

Follow product instructions carefully. Kiki products are not medical devices and are not intended to diagnose, treat, cure, or prevent disease. If discomfort occurs, discontinue use and seek medical advice.

7. Pricing and Payments

We accept major payment methods, including card and supported digital payment providers. Transactions are processed by secure third-party processors.

8. Billing Information

You agree to provide current, complete billing information and update it promptly to prevent transaction issues.

9. Prohibited Activities

You must not use Kiki for unlawful acts, abuse, fraud, malicious code distribution, scraping, or any activity that compromises service integrity.

10. User Submissions and Feedback

If you submit feedback, reviews, or suggestions, you grant Kiki a right to use that content for service improvement and communication purposes.

11. Third-Party Links and Tools

Our website may include third-party links and services. We are not responsible for third-party content, operations, or policies.

12. Intellectual Property

All site content, branding, and creative assets are owned by Kiki or licensors and protected by applicable intellectual property laws.

13. Errors and Omissions

We reserve the right to correct errors and update or cancel orders where information is inaccurate, including after an order is placed.

14. Warranty and Liability

To the maximum extent permitted by law, Kiki excludes liability for indirect or consequential losses arising from website or product use. Nothing here excludes rights that cannot be excluded under Australian Consumer Law.

15. Discreet Packaging

Orders are packed in plain external packaging with no explicit product naming on the outside of the parcel. This is designed to protect customer privacy at delivery.

16. 100% Money-Back Guarantee

If your purchase is eligible under our guarantee policy, we will provide a refund in line with policy terms, including any required evidence and timeframe conditions stated at purchase.

17. Returns Accepted

We accept returns on eligible items in accordance with Australian Consumer Law and our store return conditions. Return approval and processing requirements apply.